Company View vs. Customer View
It's one thing to read what a company has to say about itself and it's products, It's another thing entirely to listen to their customers.
Read what our customers have to say below. BRX1 Testimonials are found below.
At Blue Ridge, we work hard to maintain great relationships with our customers and value them as ambassadors for our off-road trailers.
Our relationship with Blue Ridge Expedition (BRX) began after many months of researching off-road trailer manufacturers. We focused on customer service, build-time, components incorporated into the trailer, location and cost. BRX has a great website that allows you to build your own custom trailer online, however, being old-school, we decided to pay them a visit. So we contacted them and were invited down anytime, no appointment necessary.
We ended up visiting their shop in March of 2018, spent several hours looking over two trailers in the build-process and discussing other options available to us (add-ons, color, etc.). We signed a contract that day with a promise date of 23 September 2018. Throughout the build process BRX was extremely supportive of our additional phone calls with questions/add-ons, right up to day of delivery, which was 23 September (we would have had it two weeks sooner, but Hurricane Florence was in full-swing). On delivery day, BRX spent several hours insuring we understood all the ins and outs of our trailer (they even installed our Tepui Rooftop Tent from our truck) and added a set of RotopaX on the toolbox. We have had our trailer for two months now and love it! There have been minor issues as can be expected with any new custom trailer, and BRX has been quick to address them to our satisfaction.
Given what I now know about off-road trailers and other manufacturers, I believe BRX is the best option out there - you can’t beat their customer service and their build quality. We are proud members of the BRX family.
Rick and Teresa Dunnuck
"Working with Mike and Bryan at Blue Ridge Expedition Trailers has been a fantastic experience. From the communication we received during the build process to the final product, we could not be happier with our choice to use these guys."
"Our entire BRX experience was fantastic!
We had specific needs for our build and Mike and his crew of talented craftsmen addressed all of them in a timely manner.
When we had a minor issue it was taken care of very quickly and at no cost to us.
Bryan, Mike and the entire crew were a pleasure to work with. I would highly recommend them for the great customer service and a very high quality product.
Proud to be part of the BRX family"
Marty & Karen Harp
Like many people that dream of owning an expedition teardrop trailer- I had done research and contemplated this decision for many months before deciding to go with Blue Ridge Expedition Trailers.
One day after taking delivery of this trailer my wife and four kids took off to circumnavigate Lake Michigan. It was apparent over this trip the tremendous amount of quality, craftsmanship, and attention to detail that went into making our trailer.
We have continued to be extremely pleased with this purchase, and without question would make the same decision again.
Working with the BRX team has been a pleasure.”